Facebook Said It Caused The Interruption Of Its Online Services


Facebook Inc. reported on Tuesday that it caused a fault that disabled its Internet social website that runs on the domain name Facebook.com for about an hour on earliy Tuesday. This interruption caused inaccessibility of the social media through PCs and Facebook’s mobile app in several countries. Also Instagram website which is owned by the Facebook Inc. and dating app Tinder which depends on Facebook to offer its services were also not accessible.

The company announced on Tuesday (yesterday) that people in United States, Asia, Australia and U.K. were affected by the interruption, thereby not being able to access the social media Facebook and Instagram. Speaking to USA TODAY, Facebook said the problem wasn’t caused by a third party attack instead it was caused by the failure of the configuration systems due to some changes they made. “Earlier today many people had trouble accessing Facebook and Instagram. This was not the result of a third party attack but instead occurred after we introduced a change that affected our configuration systems. We moved quickly to fix the problem, and both services are back to 100% for everyone.” Facebook said.

During the time this problem occurred, the company’s spokesman Jay Nancarrow announced through an email that the company was aware of it. “We’re aware that many people are currently having trouble accessing Facebook and Instagram,” Nancarrow stated.

For the case of Instagram and Twitter, Lizard Squad, a group known for seeking attention online, claimed to be behind the interruption. Whenever users attempted to access Instagram they got back the message “this webpage is not available” and those who tried through Safari browser they got the message “the server where this page is located isn’t responding.”

Since the outage that occurred in Sept. 24, 2010 when the social network was down for approximately 2.5 hours, Facebook has not had any other big outage like this. With approximately 1.35 billion active users of Facebook, and about 300 million users on Instagram, Facebook Inc. needs to be more careful on performing technical activities on its systems, and increase system security. This can ensure the accessibility to its websites by the users.

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